- Do I monitor the cameras myself?
- What if an intruder destroys my cameras?
- How do I get set up?
- I live with other people, will the alarm go off when they are home?
- How can I suggest a feature?
- Is Cammy available at retail outlets?
- Can I use a pocket Wi-Fi to set up and use Cammy?
Privacy and Security
- I'm worried about my cameras being hacked, is that possible?
- Who can view my camera footage?
- What is Cammy's stand on privacy? How can I be sure?
- What kind of security measures do you have in place?
- What do I need to use Cammy?
- Can I use Cammy on multiple phones and what type of phone do I need?
- How much Internet data does Cammy use?
- How much data does Cammy use to upload the images to the cloud?
- Will Cammy work with a static or dynamic IP addresses?
- Do I need professional set up?
- How much technical knowledge will I need to set up this service?
- What IP cameras do I get with Cammy?
- What are IP cameras?
- How are IP cameras powered?
- In what format do I view the camera footage?
- Can I see a live view of my cameras?
- Will my camera have night vision?
- How do I purchase additional cameras?
- Are there any restrictions with outdoor cameras?
- How waterproof are the cameras?
- Can I use other manufacturers' cameras with your service?
- Can cameras be used outdoors?
- Is there a limitation on the free cloud storage?
- Which IP cameras does auto setup work with?
- What happens when I get a intruder alert on my phone?
- Where are the images stored and for how long?
- What happens when the one year subscription runs out?
- Which countries do you support?
- What are person detected alerts?
- How does scheduling work?
- How does auto arm / disarm work?
- How do you guarantee no false alarms?
Payment and Subscription
- Which payment methods do you accept?
- Will I get billed right after purchase?
- When and how will I get charged?
- What happens after the 12 months?
- What if I would like to purchase additional cameras after my initial purchase?
- How do additional purchases affect my subscription?
- Can I use the service for free?
- How does the money back guarantee work?
Using the App
- How do I use remote live view?
- How can I pan and tilt?
- How can I access the Home Alarm privacy settings?
- What do the Home Alarm settings do?
- How can I delete all events?
- How do I share cameras and alarms?
- How do I view multiple camera feeds?
- How do I use 2 way audio?
- Having trouble accessing your live view remotely?
- How can I download events?
- What exactly does setup involve?
- Will I need to call out an electrician to connect my cameras?
- If I unplug a camera, do I have to set it up again?
- If the Internet disconnects, will the camera automatically reconnect to the network?
- How do I set up Home Alarm?
- The app is not synchronizing events, what should I do?
- Having trouble controlling pan and tilt?
- I can't login to my account
- I no longer have access to the email address I listed, how do I recover my account?
- I tried to live view my camera and it asks for a username and password, where do I get those from?
- My Wi-Fi connection is not working what should I do?