Troubleshooting

If your Penguin camera is stuck while trying to pan and tilt when live viewing, you can try restarting the camera. Before you do this, please ensure the black lens on the camera is clicked in properly to the white casing.

To restart the camera:

  1. Open the Cammy app on your phone
  2. Tap on the camera 'Settings' icon settings icon under the affected camera
  3. Tap advanced settings
  4. Tap on restart camera

If this issue is still persisting, please contact us.